Why is it that most of us feel the need to have the last word? Whether in a heated argument or participating in a conversation that ended in a debate, there seems to be an uncontrollable urge to shout out one last thing that usually comes with a sting.
We all want to be heard, especially when we are in defense mode. So, when we get to a certain point where we feel we are being backed up against a wall, we sometimes shout out words that we didn't give time to think twice before saying them. This can leave us feeling embarrassed or ashamed afterwards.
The best thing to do when in this situation, is to take a step back and listen to what the other person is saying. This usually will wear them down once they feel that they've been heard, and there will be space for you to step in, have your say, and be heard also. This will also give you time to think of how you want to respond, instead of regretting it later.
This does take patience and practice, so don't be upset with yourself if you're unable to control the urge right away.
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